Abandoned Cart Email Extension For Magento 2

This extension is an indispensable tool for any e-commerce store due to its marketing automation features, specifically email marketing automation.
- Recover lost sales: Remind customers of forgotten items
- Level up customer personalization: Freely customize email content to satisfy different customer groups
- Increase conversion rates: Turn abandoned carts into completed purchases
- Gather customer insights: Understand reasons for cart abandonment
- Build customer relationships: Show customers you care and provide assistance
- Promote additional products: Suggest related items or upsells
- Improve ROI: Effective tool with a high return on investment

First, address your email settings. Ensure that email notifications are enabled in your Magento account settings and that your email address is accurate. Then, check your email templates to make sure they are properly set up and not stuck in a draft or inactive state.

Yes, Mageplaza Abandoned Cart extension can track guest’s abandoned carts as long as they leave their email address.

Here's a recommended timeline for sending abandoned cart emails:
- First email: 1-2 hours after cart abandonment (This initial email serves as a gentle reminder that the customer has left items in their cart. It should be brief and non-intrusive, simply reminding them of the abandoned products).
- Second email: 24-48 hours after cart abandonment (If the first email has not been responded to, send a second one within 24-48 hours. This email can offer a discount or incentive to encourage them to return).
- Third email: 3-7 days after cart abandonment (Send a final follow-up email within 3-7 days. This email can highlight the benefits of the products, offer a personalized recommendation, or express a sense of urgency to encourage them to act quickly)

Yes! Product images will be automatically included in abandoned cart emails.

To help your stores diversify user experience and enhance customer engagement, we offer you 5 pre-made email templates that can be used in different cases. You can edit and create your own templates easily in the backend by clicking on Marketing > Email Template. The newly created template will automatically be displayed in this section.

Yes! You can apply the same rule for all store views or just restrict it in some certain ones.

From the Admin Panel, select Marketing > Abandoned Cart Email > Cart Board. You can view those carts in the Converted section here. Cart Board will categorize carts into 4 types as follows: Real-time, Abandoned Cart, Recoverable, and Converted.

In this case, the module will automatically stop sending reminders to customers.

Yes, Abandoned Cart Email is compatible with Hyva theme. However, the checkout only supports hyva-themes/magento2-theme-fallback. To learn how to enable checkout on Hyva, please follow this guide.

Mageplaza provides FREE Hyva Checkout Compatibility for all of our extensions upon requests. You can request by contacting us via email, live chat, or support ticket. Our team will respond within 24 hours and ask for details such as Order ID, extension name, Magento & Hyva versions, and any special requirements. To qualify, your module subscription must be active. If your subscription has expired, renewal is required as some older modules do not support Hyva. Additional customization requests may incur extra costs, and our team will inform you before proceeding. For assistance, feel free to reach out - we're here to help!