Top 7 Best Product Review Apps for Shopify in 2024

When you’re running an online store, especially on Shopify, it’s really important to gather and show off what your customers think.

Shopify gives you everything you need to make customer reviews a big part of your store. All you have to do is choose the right app and start getting those reviews.

Why does this matter? Because online reviews are super important for making sales. People trust them almost as much as recommendations from friends. With our simple guide to the best 7 Shopify review apps and how to manage the feedback, you’ll be all set to make the most of those helpful reviews.

Why Does It Matter to Leverage A Review App For Shopify?

A review application may not be deemed essential, but it can significantly benefit your Shopify store. Customer reviews play a pivotal role in:

• Increasing Conversion Rates: An analysis by PowerReviews indicated that products with 1-100 reviews displayed are 76.7% more likely to be purchased, underscoring their importance in driving sales.

• Enhancing SEO: Product pages featuring schema-enabled reviews tend to rank higher in organic search results. Reviews serve as a signal to search engines, affirming the quality of the product.

Moreover, these apps facilitate customer feedback, both positive and negative, which is invaluable for business growth. Negative reviews, contrary to popular belief, can also be constructive.

Furthermore, many of the review apps discussed offer the option to include a Q&A section on product pages. This feature not only fosters additional User Generated Content (UGC) but also contributes to improved conversion rates and SEO.

Major Criteria When Selecting a Shopify Review App

When deciding on the optimal review application for your Shopify store, take into account the following factors:

• User-Friendliness: Assessing the ease of use is challenging without hands-on experience. Utilize free trials, commonly available with reputable apps, to get a better understanding.

• Incorporation of Visual Reviews: Prioritize apps that support photo and video reviews, as they tend to have a greater influence on customer decisions.

• Compatibility with Other Platforms: Verify that the review app seamlessly integrates with your existing e-commerce infrastructure and popular platforms such as Google and Facebook, along with other review sources.

• Design Customization and Appeal: Opt for an app that provides customizable widget designs to align with your store’s branding, ensuring a cohesive visual experience across your website.

• Pricing Structure: Factor in your budget and required features when choosing a review app. Seek apps offering flexible pricing plans tailored to diverse business sizes and needs.

• Quality of Customer Support: Select an app with responsive and knowledgeable support teams capable of swiftly addressing any issues that may arise, thus saving you time and frustration.

Top 7 Shopify Review Apps for Your Online Store

Let’s discover the ultimate toolkit for enhancing customer engagement and boosting sales with our selection of the top 7 Shopify review apps for your online store.

1. Judge.me

Judge.me is a sophisticated product review application aimed at bolstering your store’s credibility and improving SEO. Offering a rapid-loading, fully adaptable review system accessible in 38 languages, Judge.me empowers you to display product reviews and User Generated Content (UGC) on store widgets, share them across social media platforms, and optimize search engine rankings.

Key features:

• Send unlimited email review requests with photo and video options, and use in-email review forms.
• Showcase star ratings, store and product reviews, trust badges, and review carousels.
• Share reviews on social media and add stars on Google for SEO benefits.
• Group and sync product reviews across various products and stores.
• Utilize Q&A, coupon codes, and email marketing integrations for enhanced user engagement.

Pros:

• Provides a Forever Free plan with essential features, catering to small businesses.
• Available in 38 languages to accommodate diverse audiences.
• Known for responsive customer service and integration with popular apps like Smile.io and Klaviyo.

Cons:

• Limited design customization options.
• Reviews from WhatsApp are classified as “unverified,” potentially impacting credibility for businesses heavily reliant on WhatsApp feedback.

Pricing:

• Forever Free Plan
• Awesome Plan: $15/month

2. Loox - Product Reviews App

Loox - Product Reviews App presents an impressive social proof solution tailored to assist e-commerce ventures in establishing and expanding a reputable brand.

Merchants can gather photo and video reviews from clientele and exhibit them on their store through appealing widgets.

With robust functionalities, effortless integration, and customizable features, Loox stands out as an ideal option for augmenting sales and fostering customer confidence.

Key features:

• Automated review request emails and incentives for photo and video submissions.
• Various beautifully designed review widgets: Grid, List, Carousel, Popup, and Sidebar.
• Integration with Google Shopping, Klaviyo, Omnisend, and Loyalty Apps.
• Customizable design to align with your brand’s aesthetics.
• Multilingual support for diverse customer bases.

Pros:

• Comprehensive and intuitive review collection and management system.
• Enhances sales and fosters customer trust through compelling photo and video reviews.
• Rewards program for customer referrals.
• Integrates seamlessly with popular marketing and loyalty applications.
• Offers flexible pricing options catering to different budgets and business scales.

Cons:

• Potential additional charges for specific features or increased usage.
• May require customization and setup time to harmonize with your store’s theme and style.

Pricing: 14-day free trial available

• Beginner Plan: $9.99/month
• Scale Plan: $34.99/month
• Unlimited Plan: $299.99/month

3. Fera Product Reviews App

The Fera Product Reviews App offers Shopify store managers an easy-to-use and adaptable solution for handling and expanding their customer reviews, including photo and video submissions.

Its seamless integration with platforms such as Google, Facebook, and Etsy enables effortless importing and synchronization of reviews, rendering it a convenient option for numerous store owners.

Key features:

• Import and synchronize reviews from Amazon, Etsy, Facebook, and Google.
• Customize review widget styles to harmonize with your website’s design.
• Showcase product reviews and ratings in Google Search and Google Shopping results.
• Automatically send post-purchase review request emails to gather photo and video reviews.
• Incentivize customer reviews with discounts, points, and cash-back rewards.

Pros:

• User-friendly interface with intuitive navigation.
• Responsive customer support team offering swift assistance.
• Integration with popular platforms like Google and Facebook.
• Customizable review widgets for seamless branding alignment.
• Multilingual support for broader audience engagement.

Cons:

• Improvement needed in the user experience for review prompting outreach to form submissions.

Pricing: 14-day free trial available

• Free Plan
• Startup Plan: $9/month
• Small Plan: $29/month
• Medium Plan: $99/month

4. Growave: Loyalty & Wishlist +

Growave: Loyalty & Wishlist + isn’t just a typical review app; it’s more like a powerful marketing tool specially designed for Shopify stores. It offers a bundle of features that go beyond just collecting reviews.

With Growave, you can reward your customers for their loyalty through points that they can redeem for various perks. You can also encourage them to spread the word about your store by offering rewards for successful referrals.

Plus, Growave lets your customers leave reviews on your products, helps them create wishlists for future purchases, and even integrates shoppable Instagram galleries into your Shopify store.

It’s all about engaging your customers, building trust, and boosting sales in a seamless and user-friendly way.

Key features:

• Efficient onboarding and setup process
• Users can conveniently submit reviews and include images
• Various widgets available for integrating reviews across different store pages
• Includes a Q&A section for customer inquiries
• User-friendly dashboard for review verification

Pros:

• Consolidates multiple marketing apps into a single interface
• Excellent subscription value
• Offers a free plan for new/small stores
• Provides personalized onboarding for each feature
• Integrates with various popular services

Cons:

• Admin interface combines Polaris and custom UI components
• Setting up certain app features can be overwhelming for novice merchants

Pricing: 14-day free trial available

• Free Plan
• Medium Plan: $49/month
• Growth Plan: $149/month
• Premium Plan: $349/month

5. TYDAL Product Reviews App ‑ UGC

The TYDAL Product Reviews App ‑ UGC is a potent tool for enhancing your store’s credibility and driving sales. With customizable on-page widgets, you can effortlessly display product reviews, providing immediate social proof to potential customers.

Customers can leave reviews, including photos and videos, simplifying the sharing of their experiences with your products. Moreover, you can incentivize reviews by offering customizable discounts, further encouraging feedback.

Key features:

• Collect product reviews and ratings with a modern popup form.
• Showcase reviews with photos and videos to build credibility.
• Automatically request reviews post-purchase via email.
• Offer automatic or manual discount codes for reviews.
• Fully customize app branding to match your website’s look.

Pros:

• Integrates user-generated photos and videos into product pages, enhancing credibility.
• Incentivizes customers with discount codes for posting reviews.
• Automates feedback collection via post-transaction emails.
• Offers full branding customization to match individual website designs.

Cons:

• Negative reviews cite issues with leftover codes and unresponsive support.
• Bugs and incompatibility with 2.0 themes have been reported.
• Limited customization due to inability to move review widgets within the store editor.

Pricing:

• Free Plan
• Everything Plan: $14/month

6. Yotpo Product Reviews & UGC

Yotpo Product Reviews & UGC revolutionizes the eCommerce landscape by offering AI-powered solutions that enable brands to effortlessly collect and showcase high-quality product reviews. With seamless integrations and innovative features like SMS and loyalty program synergy, Yotpo empowers brands of all sizes to harness the power of social proof and drive meaningful engagement along the path to purchase.

Key features:

• Enhance search visibility with Google Seller Ratings and Google Shopping Ads
• Integrate reviews with SMS, loyalty, and subscriptions for synergy
• Customize widgets with our marketer-friendly solution
• Boost buyer confidence with Smart Filters for relevant content
• Seamlessly sync reviews with the Shop app

Pros:

• High conversion rates with user reviews
• Integration with major e-commerce platforms and social media
• Real-time review notifications
• Powerful analytics
• Easy-to-use interface

Cons:

• Limited control over social media review display
• Restricted API functionality
• Some users report poor customer service

Pricing:

• Free Plan
• Growth Plan: $15/month
• Prime Plan: $119/month

7. Helpful Product Reviews App

Helpful Product Reviews App by HelpfulCrowd simplifies the review collection process by automatically sending personalized review requests post-purchase. It integrates with ChatGPT for time-saving and loyalty-building, incentivizes engagement with discounts for media reviews, effortlessly gathers and imports reviews from past orders and platforms like Aliexpress & Amazon.

This app also showcases reviews with attractive widgets to optimize conversions, extends reach across Google search and social channels to engage new audiences, and operates on autopilot in over 30 languages, ensuring seamless operation while you rest.

Key features:

• Widget for product pages enabling reviews and Q&A
• Integration of social reviews from Facebook and Google
• Ability to send re-review requests, particularly useful for addressing customer concerns
• Automatic language translation for widgets
• Continuous 24/7 support availability

Pros:

• Easy integration with Shopify.
• Responsive customer support via live chat.
• No need to edit reviews, ensuring authenticity.

Cons:

• App opens outside the Shopify dashboard.
• Difficulty displaying reviews on the collection page.

Pricing: 14-day free trial available

• Launchpad 150 Plan: Free to install
• Ascent 500 Plan: $10/month
• Altitude Unlimited Plan: $20/month

Conclusion

Amidst the plethora of Shopify review apps, the task of selecting the most suitable one might appear daunting. However, by directing your attention to the recommended products outlined in this article and carefully evaluating the aforementioned criteria, you will be empowered to make a well-informed choice.

Take the initiative to select the optimal Shopify review app and initiate the process of collecting invaluable customer feedback, thereby propelling your growing e-commerce enterprise to unprecedented levels of success!